Free worldwide shipping
Free returns
Carbon neutral
Secure payments
Find answers to common questions about returns, exchanges, and shipping.
What is your return policy?
You can return unworn and unused items within 30 days of delivery. Please contact our support team to initiate a return.
How do I request an exchange?
If you need a different size or color, please reach out to us with your order number. We will help you arrange an exchange.
Are return shipping costs covered?
In most cases, customers are responsible for return shipping costs unless the item is damaged or incorrect.
How long does shipping take?
Standard shipping usually takes 5-10 business days, depending on your location and the carrier.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping fees and delivery times will vary by destination.
How can I track my order?
Once your order is shipped, you will receive a tracking link by email so you can follow the delivery progress.
What should I do if my package arrives damaged?
Please take photos of the damaged package and items, then contact our support team within 48 hours of delivery.
Can I change my shipping address after placing an order?
If your order has not yet been shipped, we may be able to update your shipping address. Contact us as soon as possible.
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